The high level of customer service and adherence to projected timelines for orders and deliveries is second to none. All queries in relation to product, shipping schedules, replacement items for orders are always answered in a timely manner. When an ordered item is not available, the superior knowledge of wine and spirits that the team have, ensures that a similar quality product is suggested to the customer, to allow them to make a considered decision. I have no hesitation in recommending IDS to any Embassy/High Commission that is looking to purchase duty-free products for their staff.
Australian High Commission