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The Embassy of the Republic of Paraguay presents its compliments to International Diplomatic Supplies and has the honour to refer to the outstanding customer service and experience provided to this embassy and the Head of Mission. In this regard, the verbal note extends a warm acknowledgement of the service provided by IDS and the attentive and exceptional management of it's London and UK Sales Manager - Mr. Dominic Hall. The Embassy of the Republic of Paraguay avails itself of the opportunity to renew to IDS group the assurances of its highest consideration.
Embassy of Paraguay
The high level of customer service and adherence to projected timelines for orders and deliveries is second to none. All queries in relation to product, shipping schedules, replacement items for orders are always answered in a timely manner. When an ordered item is not available, the superior knowledge of wine and spirits that the team have, ensures that a similar quality product is suggested to the customer, to allow them to make a considered decision. I have no hesitation in recommending IDS to any Embassy/High Commission that is looking to purchase duty-free products for their staff.
Australian High Commission
Thank you for your recent shipment of beverages from Dubai. I know the High Commission has used IDS’s services for some time – both for individuals as well as for High Commission functions. We have always found IDS’s services clear, efficient, prompt with a good flow of information about shipping timelines. The range of beverages you offer is excellent, including the wider range of non-beverage goods from the UK.
I would recommend IDS’s services to other diplomatic missions and diplomats across the continent.
British High Commission
Our Embassy confirms that IDS - International Diplomatic Supplies is our main supplier for Duty Free Goods. We have been working together since 1997 and all the Diplomatic Members are pleased with the service provided.
On behalf of The United States Employee Association (USEA) I would like to recommend IDS - Dubai as a reliable supplier of duty-free goods.
Our mission has been a partner of IDS Dubai for 5 years plus. There are never issues with the expedient shipping, safe and reliable, tailor made customer service they provide for our community. We place orders once per quarter for a diplomatic quota of nearly 365 personnel. We constantly have special requests that the IDS team will accommodate without hesitation. Our commissary is one of the largest U.S. in the world and IDS is our sole supplier for duty free beverages.
In addition to the excellent prices, variety of products and customer service they provide, the IDS team has come to post to meet with us face-to-face and address our service needs in a personable manner. As a service to our diplomatic community they have provided wine tastings that are thoroughly appreciated.
United States Employee Association
Since January 2016, Inta Gulf IDS has been our most experienced duty free-supplier to Myanmar. Inta Gulf IDS is a highly recommended supplier of Duty-Free products to Diplomatic missions and the most suitable, reliable and efficient supplier to manage individual and official orders of a large sized diplomatic mission.
The German Embassy can certify that it has been ordering alcoholic supplies including beer and wine for many years from the company IDS Inta Gulf FZCO.
IDS provides a wide selection of alcoholic spirits including a large number of recommendable wines from all over the world. The relationship has always been very trustful. The German Embassy can highly recommend IDS, the ordering process and payment procedures are very easy to deal with.